These conditions are applicable to bookings processed through the website www.casaruralsanandresdeteixido.com. Formalised bookings constitute a contract between you (hereinafter the Client) and the company whose tax details are indicated in the Legal Notice of this website.
Marta María Santalla Castro (hereinafter Casa Rural San Andrés de Teixido), with registered address at A Garita S/N, 15565, As Somozas, A Coruña and ID/CIF: 76412388V.
The following channels are available to Clients to address their requests, questions or complaints:

The request and processing of reservations on this website implies the full and unconditional acceptance of the Legal Notice and Privacy Policy of the website together with these general contracting conditions, in their latest version, without prejudice to the particular conditions of the reservations that are available in the process. Therefore, we advise you to read these conditions before requesting or formalising your reservation and each time you access our website, as we reserve the right to change, modify, add or delete any part of these general conditions at any time.

LEGAL REGULATION

These general conditions are subjected to the provisions of Law 7/1998, of 13 April on General Contracting Conditions, Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws, Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, as well as all applicable tourist regulations and, subsidiarily, the Civil Code and the Code of Commerce.

CLAUSED

The formalisation of reservations through the website is subject to the following clauses:

1.REPRESENTATIONS:

THE USER DECLARES: To be of legal age and to have full capacity to formalise the reservation, stating that he/she understands and understands all the conditions found on the Website.
The data provided when formalising the reservation are true, complete and concise.
To confirm the reservation requested and especially the dates indicated, the number of rooms, number of people, accommodation and the chosen regime.

2.ACCESS TO THE WEBSITE
Access to this website is the responsibility of the user.

3. CONTRACTING PRODUCTS AND SERVICES THROUGH THE WEB:
The present general conditions must be accepted by you before formalising the reservation. The contract may be validly formalised in any of the languages available on the website.

4. THE BOOKING PROCESS ON THE WEBSITE IS CARRIED OUT IN 4 STEPS:

• Availability: Search for dates, number of people and rooms.
• Choice of room/s
• Recapitulation of the reservation, collection of the client’s data and client’s details and confirmation
• Payment by virtual ATM
• Mailing: The client will receive the details of his or her
• details of the booking by e-mail, together with a number that will number that will identify it (locator).

5. PRICE AND PAYMENT:

5.1. The conditions, price and payment of the planned stay are those expressly determined in the tariff conditions included on the page where you make the booking. You can see the definition of rates on the rates page.
5.2. Promotions and offers are only valid for as long as they remain accessible to the recipients of the service.
5.3. The prices indicated on the Web are Retail Prices, including IVA. The transaction shall be made in EUROS, regardless of the origin of the client.

6. CANCELLATIONS OF THE RESERVATION:

The client who wishes to cancel, cancel or modify the reservation made must communicate it by e-mail to info@casaruralsanandres.com.
If the cancellation, cancellation or modification is communicated more than 10 calendar days before the planned date of arrival, the full amount will be refunded.
If the cancellation, annulment or modification is communicated less than 10 calendar days before the scheduled date of arrival, the client will lose the full amount of the deposit.

7.MODIFICATIONS TO THE RESERVATION:

Modifications to the confirmed booking will only be accepted in these cases:
If the modification involves a change of dates of entry and/or departure of the accommodation establishment, it can only be changed if there is new availability of dates and/or establishment and provided that the modification is requested within 10 calendar days of the date of entry to the accommodation. It may be changed for dates prior to the dates initially booked and later if there is availability.

8.CHECK-IN AND CHECK-OUT
Check-in will be from 15:00 and check-out before 12:00.
These schedules could be flexible, if the circumstances of the accommodation allow us to provide cleaning and reception services at other times, please contact us and we will inform you.

9. DUTIES OF THE USER:
During accommodation, the user assumes the responsibility of always complying with the legal obligations in force in accordance with the tourist regulations and, in particular, the following obligations:

  1. To always respect the rules of good coexistence and hygiene and to comply with the obligations of the Rules of Use or Internal Regime of obligatory compliance.
  2. Communicate any anomaly, damage or risk situation detected in the property or facilities. In the event of any damage, the holder of the reservation must inform the management of this and always before the day of departure in order to avoid misunderstandings. always before the day of departure to avoid misunderstandings. The client must pay the cost of the damage.
  3. To leave the accommodation in the same good state of order and cleanliness as at the time of arrival.
  4. During the stay it is not allowed to play music or make noises above 57 decibels from 07:00 to 22:00 and 47 decibels from 22:00 to 07:00. It is not allowed to hold parties that may damage the accommodation or cause nuisance to the neighbourhood. In any case, in those councils that have approved them, the noise, vibration and good coexistence ordinances must be respected, if they are more restrictive than the general, particular and special conditions of the reservation.
  5. The number of people staying overnight in the accommodation must be exactly the same as indicated in the “Booking confirmation” e-mail. Failure of these duties will result in the automatic cancellation of the booking with total loss of the price paid.
  6. Visits are not permitted, without the prior knowledge and consent of the owner or manager, by non-residents of the accommodation nor the use of common services intended exclusively for the owner of the reservation and the number of companions specified.
  7. Pets are not allowed.
  8. Please make rational use of heating. It is recommended to set it to a maximum of 21 degrees, which is the ideal temperature for comfort. The fact that the radiators are cold does not mean that the heating is not working. It will indicate that the temperature is just right. The house needs a few hours to reach the desired temperature and the fact of setting it at more degrees does not imply a higher heating speed.
  9. The establishment will not be responsible for any loss, damage or cancellation or any additional expenses incurred by the client during their stay. Nor for any cause beyond the control of the owner or manager. The management is not responsible for the loss or forgetfulness of objects; however, if during the cleaning process any object is found in the house belonging to a guest, the owner will not hesitate to send it to the address indicated by cash on delivery.
  10. The management of the establishment will be grateful for any suggestions you may offer in order to make future stays more pleasant.

10. NOTIFICATIONS
All notifications, requirements, requests and other communications to be made by the parts in relation to the present general conditions must be made by e-mail info@casaruralsanandres.com or by means of the contact form available on the website.

11. NULLITY OF THE CLAUSES
If one or more of the clauses included in these general conditions should be declared totally or partially null and void or ineffective, this will only affect that provision or that part that has been so declared, the general conditions subsisting in all other respects, and the provision, or the part of the same affected, will be considered not to have been included.

12. ACCEPTANCE
The request and the formalisation of the reservation necessarily imply that each and every one of these general conditions, considered as an integral part of the reservation and completed with the tariff conditions and the specific applicable legislation, are expressly accepted by you.

13. APPLICABLE LAW AND COMPETENT JURISDICTION
This contract shall be governed by Spanish law and for any controversy that may arise with respect to its validity, execution, performance or termination, in whole or in part, the parties, expressly waiving their own jurisdiction if any, expressly submit to the jurisdiction and competence of the Courts and Tribunals of the province of Lugo.

Conditions updated on 20 August 2022.